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End User License Agreement and Terms of Use

D'LUX STORAGE

Effective Date: May 26, 2026

PLEASE READ THIS END USER LICENSE AGREEMENT AND TERMS OF USE (“EULA” or “Agreement”) CAREFULLY BEFORE ACCESSING OR USING THE D’LUX WEBSITE, E-COMMERCE STORE, RESIDENT PORTAL, MOBILE APPLICATION (IF APPLICABLE), PLATFORM, OR ANY ASSOCIATED HARDWARE, FIRMWARE, OR SERVICES.


This Agreement is entered into by and between D’LUX Storage, Inc., a Delaware corporation (“D'LUX,” “we,” “us,” or “our”), and you (“User,” “you,” or “your”). By accessing or using our website (dluxstorage.com or any successor), e-commerce storefront, resident portal/dashboard, mobile/web application (if offered), IoT-enabled storage units, smart-lock components, attach products (including EV charging and AI security features), or any related services (collectively, the “Platform”), you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, you must immediately cease all use of the Platform.

1.  Scope of License and Permitted Use

D'LUX grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for its intended purposes: (i) as a resident end-user for storage unit access, subscription management, billing, and attach-product features; (ii) as a property owner/manager for Brand Builder™ or Value Builder™ deployments; or (iii) for other authorized commercial interactions with D'LUX.

This license does not include any right to: (a) modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works of the Platform or any underlying software, firmware, or hardware designs; (b) remove or obscure any copyright, trademark, or proprietary notices; (c) use the Platform for any competitive purpose or to develop a competing product; or (d) sublicense, sell, lease, or otherwise transfer your rights hereunder.

All intellectual property rights in the Platform, hardware designs, integration architecture (including the backend data layer and web/mobile UX wrapper), firmware, and related technology remain exclusively with D'LUX or its licensors.

2. User Accounts and Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to update it as necessary. D'LUX reserves the right to suspend or terminate accounts for violations of this Agreement or applicable law.

3. Hardware, Firmware, and IoT Features

D'LUX storage units, smart-lock components, and attach products (EV charging, AI security, etc.) are provided subject to this Agreement. Firmware and over-the-air (OTA) updates may be delivered automatically. You agree not to tamper with, modify, or interfere with hardware operation, security features, or data transmission.

4. Disclaimers Specific to IoT and AI Features

Access logs, usage telemetry, EV charging sessions, AI security events/alerts, and other sensor data are provided “AS IS.” D'LUX does not guarantee uninterrupted operation, perfect accuracy of AI features, or absolute security against hacking or unauthorized access. You assume all risks associated with IoT device use, including potential data breaches or system failures.

5. Subscriptions, Fees, and Billing

Resident subscriptions and recurring license-and-services fees are governed by separate order terms or placement agreements. All fees are non- refundable except as expressly provided. You authorize D'LUX (or its payment processors) to charge your designated payment method on a recurring basis. Late payments may incur fees and interest. D'LUX may modify pricing with notice.

6. Acceptable Use and Prohibited Conduct

You agree not to: (i) use the Platform in violation of applicable laws; (ii) transmit harmful code, spam, or infringing material; (iii) interfere with Platform operation or security; (iv) scrape or data-mine content; or (v) impersonate others. Violations may result in immediate termination and legal action.

7. Property Management System Integrations

The Platform may integrate with third-party property management systems (e.g., Tenant Inc. and others). Such integrations are provided for convenience; D'LUX is not responsible for third-party system performance or data accuracy.

8. Termination

D’LUX may terminate or suspend your access at any time for breach of this Agreement, non-payment, or other good cause. Upon termination, your license ends immediately, and you must cease all use.

9. SMS / Text Messaging Terms

By providing your mobile number and opting in (for example, on the D'LUX Argonaut access request form), you agree to receive automated text messages from D'LUX Storage related to your account and access, such as access-approval and login notifications. Consent to receive these texts is not a condition of purchasing any goods or services.

  • Message frequency varies based on your interactions with us.

  • Message and data rates may apply; check with your mobile carrier.

  • To opt out, reply STOP to any message and you will receive no further texts; reply HELP, or contact us at legal@dluxstorage.com, for assistance.

  • Message delivery depends on your mobile carrier's network; carriers are not liable for delayed or undelivered messages.

  • We may modify or discontinue the text-messaging program at any time.

  • For how we handle your mobile number and consent data, see our Privacy Policy — we do not share this information with third parties or affiliates for marketing purposes.​

10.  Disclaimers and Limitation of Liability

THE PLATFORM, HARDWARE, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. D’LUX DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, D'LUX’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. D’LUX SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA LOSS.

11. Indemnification

You agree to indemnify and hold harmless D'LUX, its officers, directors, employees, and agents from any claims, losses, or damages arising from your use of the Platform, violation of this Agreement, or infringement of third- party rights.

12.  Governing Law and Dispute Resolution

This Agreement is governed by Delaware law without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Delaware. You waive any right to jury trial.

13. Changes to the Agreement

D’LUX may update this Agreement with notice (via email, Platform posting, or other reasonable means). Continued use after changes constitutes acceptance.

Miscellaneous

This Agreement constitutes the entire understanding between the parties. If any provision is held invalid, the remainder remains in effect. No waiver of any breach constitutes a waiver of any other breach.

Contact: For questions, contact legal@dluxstorage.com